Technical Resources
Campus Help Desks
Your home campus IT Help Desk is the best place to start if you are experiencing technical difficulties. For technical issues accessing your course on a campus other than your home campus, please contact the IT Help Desk at the teaching campus.
| Campus | Phone | Email / Request Form | Chat | Walk-In Location |
|---|---|---|---|---|
| UT Knoxville | (865) 974-9900 | help.utk.edu | oit.utk.edu/chat/ | HelpDesk in the Commons at Hodges Library |
| UT Chattanooga | (423) 425-4000 | ithelp@utc.edu | support.utc.edu | 106 Lupton Hall |
| UT Southern | (931) 424-2009 | Infotech@utsouthern.edu | Support Chat | Martin Hall, First Floor, Room 100/101 |
| UT Martin | (731) 881-7900 | helpdesk@utm.edu | N/A | 102 Crisp Hall |
Campus Technical Resources
University of Tennessee, Knoxville
Students
Visit our Canvas Resources for Students page to find helpful tutorials and to access the easy to use Canvas Guides. The step-by-step instructions will get you acclimated to Canvas quickly.
Faculty
Visit our Canvas Resources for Faculty page to find helpful tutorials and to access the easy to use Canvas Guides. The step-by-step instructions and will get you up and running quickly. You’ll also find links to workshops and additional resources to make your Canvas experience successful.
Other Technical Resources
University of Tennessee at Chattanooga
Students
Canvas “How to” Student Videos
Canvas Student “How to” Guides
Other Technical Resources
University of Tennessee at Martin
Students and Faculty
Visit UTM’s Instructional Software page for help with course related instructional software like Canvas, Zoom, and more.
Other Technical Resources
Explore UTM’s Knowledge Base to find articles related to various technical issues.